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Development Outreach Coordinator

The Development Outreach Coordinator plays a vital role in supporting KSPS PBS’s development efforts by managing and executing events, volunteer engagement, and donor stewardship activities. This position is responsible for coordinating logistics, planning, and execution of station events, managing volunteer recruitment and recognition programs, overseeing employee matching gift processes, and handling development-related merchandise sales and payments. The Development Outreach Coordinator will work closely with other departments to ensure successful cross-functional collaboration in support of KSPS PBS’s mission.

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Job Duties & Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

1. Event Coordination

  • Organize and oversee all aspects of KSPS PBS development-related events.
  • Conduct semiweekly event planning meetings to ensure seamless coordination.
  • Maintain and update the event calendar.
  • Coordinate event activities with other KSPS PBS departments.
  • Develop and manage event budgets to align with financial guidelines.
  • Recruit, coordinate, and oversee event volunteers.
  • Secure, manage, and ship costumes and other event-related materials.
  • Arrange venue setup, guest accommodations, and logistics.
  • Solicit and manage in-kind or trade donations for events.

 

2. Volunteer Management

  • Recruit volunteers for development, corporate, education, and event initiatives.
  • Interview and assess potential volunteers for appropriate placements.
  • Organize and manage volunteer assignments for various projects.
  • Plan and execute an annual volunteer recognition event.
  • Conduct outreach and appreciation efforts, including thank-you calls, visits, and emails.
  • Maintain accurate logs of volunteer activities and hours.
  • Manage volunteer profiles, background checks, and related documentation.

 

3. Employee Matching Gift Program

  • Complete and submit matching gift forms for companies.
  • Send matching gift letters and forms to members and maintain records.
  • Update member files to track matching gift status.
  • Process incoming matching gift payments from companies.
  • Send acknowledgment letters to members confirming the matching gift.
  • Send thank-you letters to participating companies.
  • Ensure all matching gifts are recorded and reconciled in donor records.

 

4. Merchandise and DVD/Swag Sales

  • Process video requests and Shopify merchandise orders.
  • Generate invoices and process royalty payments.
  • Manage purchase orders and track accounts receivable.
  • Fulfill dub requests and coordinate shipping.
  • Maintain and update shopping cart inventory and product listings.

 

5. Development Administrative Support

  • Maintain records of company matching sites and login credentials.
  • Process revenue received from Amazon, Fred Meyers, and other retail match programs.
  • Manage PayPal payouts, including processing US and Canadian transactions.
  • Authorize and reconcile PayPal transactions.
  • Send NETA and AP PayPal transmissions.
  • Balance Allegiance donor database with PAYA processing.
  • Coordinate ticket offers for pledge incentives and ensure accurate reporting to the box office.
  • Maintain and reconcile petty cash for development activities.
  • Organize and support miscellaneous station philanthropy initiatives such as holiday giving programs, community cleanups, and food drives.

Job Qualifications

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

Education/Experience:

  • Minimum of two years of experience in nonprofit event planning, volunteer management, fundraising, or related fields.
  • Bachelor's degree in nonprofit administration, communications, marketing, business, or a related field preferred.
  • Strong project management and organizational skills.
  • Ability to multitask and manage multiple priorities with attention to detail.
  • Experience in donor relations, corporate engagement, or volunteer recruitment is a plus.
  • Strong understanding of nonprofit development operations and best practices.
  • Passion for public media and community engagement.

 

Physical Abilities:

  • Regularlysit, stand, walk, talk, or hear
  • Frequentlylift, pull/push, carry, grasp, reach
  • Occasionallyclimb, stoop/crouch, crawl, taste, or smell

 

Mental & Other Skills/Abilities:

  • Adaptability:  ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
  • Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
  • Computer/Technical Ability: working knowledge of:
    • Word Processing software, Spreadsheet software
    • Internet software
  • Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
  • Interpersonal Skills:  ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations.
  • Judgment:  ability to make prudent and timely decisions; ability to exhibit sound and accuratejudgment; ability to explain reasoning for decisions.
  • Language Ability:  high ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Mathematical Ability:  high ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry.
  • Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability toformulate alternative solutions to problems when necessary; ability to transfer learning frompast experiences to new experiences of similar nature.
  • Quality Management: ability to complete the essential functions of the job consistently and with accuracy; ability to identify errors and take corrective action as needed; ability to constructively apply feedback to improve performance; ability to generate ideas to improve and promote quality in work.
  • Motor Coordination:  the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
  • Reasoning Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Compensation and Benefits

Salary Range is $31.25 - $36.06/hr depending on experience

  • Full-time, non-exempt
  • Regular Schedule (M-F, 8 am - 5 pm) up to 2 days/week remote
  • Up to 11 paid holidays (holiday must fall on a normally scheduled workday) or time and a half when working on the actual holiday
  • Vacation: 96 hours annually
  • Paid Sick Leave
  • Medical/Dental Insurance for employees (and optionally their families)
  • Life Insurance
  • Short and Long Term Disability
  • Retirement Benefits (401K Plan) - Once employee is eligible, Friends of KSPS contributes 3% annually.

Workplace Environmental Conditions

While performing the essential duties/responsibilities of this job, the employee will be exposed to:

  • Noise Conditions:  minimal exposure during a shift to constant or intermittent sounds at a level sufficient to cause hearing loss or fatigue.
  • Heat:  minimal exposure to high temperatures that result in significant body discomfort.
  • Cold:  minimal exposure to low temperatures that result in significant body discomfort.
  • Injury Exposure:  minimal exposure to workplace hazards more frequently than normal or to potential injuries.
  • Atmospheric Exposures:  minimal exposure to dusts, fumes, vapors, or mists that could affect the occupational health of the employee.
Friends of KSPS/KSPS PBS is an Equal Opportunity Employer – It is our policy to hire, compensate, promote, train, transfer, discipline, discharge, and make all other employment-related decisions without consideration of an employee's race, color, creed, sex, sexual orientation, gender identity and expression, religion, age, national origin, citizenship or immigration status, disability, veteran status, marital status, genetic information, pregnancy status, or any other basis prohibited by local, state or federal law.